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Shipping Policy

Shipping and Returns Breeze Mobility info@breezemobility.com.au

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system. If your item is on back-order or unavailable, we will void the pre-authorization and reach out to you via e-mail.

Order Shipment:

Once your order has been approved and is in stock we will ship within three to five business days from the date of your order. Once the shipment has left our warehouse we will notify you that your order has been shipped. If tracking is available we will notify you via email of the tracking number. For all order shipment inquiries please email info@breezemobility.com.au

Damages:

Please inspect the packaging of your item(s) when they arrive. Take note and pictures of any damages after signing for the delivery.  If your item(s) do arrived damaged, please send the photos and detailed information to info@breezemobility.com.au. You contact Breeze Mobility within 3 days from the delivery date in order to be eligible for replacement.

Cancellations & Refunds:

All orders cancelled after 24 hours are subject to a $20 administration/restocking fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will be responsible for the return shipping charges to return address location provided by Breeze Mobility. Please ensure all packaging included boxing and bags are kept and returned for the refund. Failure to return all goods will incur additional costs depending on the items being returned. Refund amount(s) are only on the ordered product(s) and are not including shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

Unforeseen delays

Majority of our shipments are delivered on time, but on the rare occasion some delays occur due to unforeseen circumstances.. Therefore - if for any reason delivery is not received within the times shown in the schedule above, we will not accept any financial liability resulting from the delay.

Warranties
All products are covered by a full warranty as per manufacturer policy. 
Please refer to the manufacturer website for full terms and conditions.

Disclaimer

The information provided on this page and website are provided as a guide and form part of our terms & conditions which can be viewed by clicking this link to Terms & conditions.
The publisher reserves the right to change, remove or modify any information provided without notice at any time and without liability to any loss or damage caused.

 

Shipping and Returns Breeze Mobility info@breezemobility.com.au