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Shipping Policy

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system. If your item is on back-order or unavailable, we will void the pre-authorization and reach out to you via e-mail.

Order Shipment:

Once your order has been approved and is in stock we will ship within three to five business days from the date of your order. Once the shipment has left our warehouse we will notify you that your order has been shipped. If tracking is available we will notify you via email of the tracking number. For all order shipment inquiries please email info@breezemobility.com.au

Damages:

Please inspect the packaging of your item(s) when they arrive. Take note and pictures of any damages after signing for the delivery.  If your item(s) do arrived damaged, please send the photos and detailed information to info@breezemobility.com.au. You contact Breeze Mobility within 3 days from the delivery date in order to be eligible for replacement.

Unforeseen delays

Majority of our shipments are delivered on time, but on the rare occasion some delays occur due to unforeseen circumstances.. Therefore - if for any reason delivery is not received within the times shown in the schedule above, we will not accept any financial liability resulting from the delay.

Order Re-delivery:

In the case that you are not at home at first delivery, in most instances the parcel courier will leave a delivery note at your address for re-delivery. On some occasions depending on the size of the parcel or location of the address, may require additional charges if the first delivery attempt is not made. In this instance we will contact you in regards to the delivery and extra payment required to get your package re-delivered. To avoid these additional fees, please try to make sure you are home during the delivery.

Warranties
All products are covered by a full warranty as per manufacturer policy. 
Please refer to the manufacturer website for full terms and conditions.

Disclaimer

The information provided on this page and website are provided as a guide and form part of our terms & conditions which can be viewed by clicking this link to Terms & conditions.
The publisher reserves the right to change, remove or modify any information provided without notice at any time and without liability to any loss or damage caused.

 

Shipping and Returns Breeze Mobility info@breezemobility.com.au