Care Quip - Neptune Cushion

Our goal is to get your order delivered to your home or organisation as quickly as possible.

• FAST & FREE delivery is available to Metro / Inner Residential areas for orders over $250.
• All other areas / smaller orders are delivered direct to your door at reduced rates (from just $9.95).

Delivery costs are calculated at checkout & are based on your postcode and the products in your shopping cart. 

Fast Dispatch

We aim to dispatch orders within 1-2 working days (often the same day) & we select the best warehouse and delivery method to get your order to you as quickly as possible.

Delivery Estimates:

Most orders are delivered by courier to provide fast delivery times, however some smaller items are sent with Australia Post 

Australia Post

• Smaller Items: 2-7 working Days

Courier Deliveries 

• Sydney, Melbourne, Brisbane, & Gold Coast Metro : 1 to 3 days
• Perth, Hobart & Adelaide: 2 to 5 days
• NSW, Victoria, South Australia, Queensland, ACT inner residential & major towns & Darwin: 2 to 5 days
• Rural Areas: 4-7 Days
• Remote Areas: Please contact us to confirm delivery costs & times

In the unlikely event the product you purchase is on backorder we will notify you and advise you of the ETA.

Returns Policy & Product Warranty

All items are covered by the manufactuers warranty and we will assist you with making a claim if an item you ordered develops a fault. We only sell products from respected Australian brands and warranty claims are very rare. 

We also offer a 30 day change of mind return on most products (some exclusions apply due to health & hygenie control policies). 

Please read our full returns policy to see the terms, restocking fees, exclusions & process for requesting a return.